- Home Page /
- Books /
- Reference /
- Words, Language & Grammar /
- Rhetoric /
- Words That Work: It's Not What You Say, It's ...
Words That Work: It's Not What You Say, It's What People Hear
WST 123
Price Details
Excluding Shipping & Custom charges ( Shipping and custom charges will be calculated on checkout )
*All items will import from US
QTY:
Ubuy works hard to protect your security and privacy. Our advanced payment security system ensures confidentiality by encrypting your information during transmission using AES (Advanced Encryption Standards) and SSL (Secure Socket Layer) protocols. Your payment details are 100% secure as we do not share your payment details with third party sellers.
The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country
Fast
Shipping
Free
Return*
Secure Packaging
100% Original Products
PCI DSS Compliance
ISO 27001 Certified
What Stands Out
Product Details
- Insight from the nation's premier communications expert
- Explains how words can change business, politics, and life
- Provides rules for successful communication
- Uses examples of successful companies and their messaging strategies
- Offers practical advice for everyday situations
- Great for learning persuasive communication and negotiation skills
| Publisher | Hyperion |
| Publication date | January 2, 2007 |
| Edition | 1st |
| Language | English |
| Print length | 320 pages |
| ISBN-10 | 1401302599 |
| ISBN-13 | 978-1401302597 |
| Item Weight | 2.25 pounds (1.02 kg) |
| Dimensions | 6.13 x 9.25 inches (15.6 cm) |
Who Should Buy?
-
Business Professionals
Ideal for executives and managers who need to enhance communication skills and foster better workplace relationships.
-
Public Speakers
A valuable resource for those looking to improve their speaking techniques and connect more effectively with audiences.
-
Marketers
Great for marketers aiming to craft messages that resonate and influence potential customers more effectively.
-
Casual Readers
Not suitable for those seeking light reading or entertainment rather than practical communication strategies.
-
Academic Scholars
May not meet the needs of academics looking for in-depth research or theoretical analysis of communication.
-
Language Learners
Not ideal for individuals focusing on basic language skills rather than advanced communication tactics and strategies.
Product Description
Customer Questions & Answers
-
Question:
What is the main theme of 'Words That Work: It's Not What You Say, It's What People Hear'?
Answer: The book focuses on the importance of communication effectiveness, emphasizing that the way people interpret words can significantly differ from the intended message. It explores language's influence on perception and how specific words can evoke particular emotions. This understanding is crucial for anyone seeking to enhance their communication skills, whether in personal relationships or professional settings. -
Question:
Who is the author of 'Words That Work' and what is their background?
Answer: The author of 'Words That Work' is Dr. Frank Luntz, a renowned communication expert and political consultant. He has worked with various clients, including Fortune 500 companies and political leaders, helping them to craft messaging that resonates with audiences. His expertise in public opinion and language makes this book a valuable resource for individuals looking to improve their persuasive communication skills. -
Question:
How can this book be applied in a business context?
Answer: In a business setting, 'Words That Work' can be used to refine marketing strategies, enhance sales pitches, and improve internal communications. By understanding the power of language and tailoring messages to align with what audiences want to hear, professionals can foster better engagement. For example, utilizing specific phrases that resonate with clients can lead to higher conversion rates and improve overall brand loyalty. -
Question:
Is 'Words That Work' suitable for all audiences?
Answer: Absolutely. The insights provided in 'Words That Work' are beneficial for a wide range of audiences, from marketers and sales professionals to educators and anyone interested in effective communication. Its principles can help individuals in personal interactions, negotiations, public speaking, and crafting written content. Regardless of your field, the ability to communicate effectively is a valuable skill that this book addresses. -
Question:
Can 'Words That Work' help in personal development?
Answer: Yes, 'Words That Work' is an excellent resource for personal development regarding communication skills. By learning to choose words carefully and understand their impact, individuals can enhance their interpersonal relationships and boost self-confidence. For instance, mastering the art of persuasion can aid in conflict resolution or improving relationships with friends and family. -
Question:
What types of strategies does the book recommend for improving communication?
Answer: The book offers various strategies for improving communication, such as using emotionally-driven language, understanding audience perceptions, and employing storytelling techniques. These strategies encourage readers to think about not just the words they use, but how those words are received. This ensures that messages are impactful and resonate more deeply with the intended audience. -
Question:
Does 'Words That Work' include real-world examples?
Answer: Yes, 'Words That Work' is rich with real-world examples and case studies that illustrate its concepts. These examples come from Luntz's own experiences in politics and marketing, demonstrating how effective communication can lead to successful outcomes. This practical approach allows readers to see how theories are applied, making it easier to implement similar strategies in their own lives. -
Question:
What is the format of the book?
Answer: This title is available in a hardcover format, which gives it a durable, high-quality feel ideal for long-term use. A hardcover book is perfect for readers who appreciate the tactile experience of reading and want a book that can withstand frequent handling. Additionally, the physical format makes it easy to take notes in, should you wish to highlight important points or jot down personal reflections. -
Question:
How can I use this book for team training?
Answer: You can use 'Words That Work' as a training tool for your team to enhance overall communication skills. By organizing group discussions around its key concepts, you can help team members understand the impact of their language choices. Role-playing exercises based on scenarios provided in the book can further reinforce the learning, leading to improved team dynamics and effective collaboration. -
Question:
Where can I buy 'Words That Work: It's Not What You Say, It's What People Hear' in Samoa?
Answer: You can find 'Words That Work: It's Not What You Say, It's What People Hear' available for purchase on Ubuy. Ubuy is a reliable e-commerce platform that offers a wide selection of books, including this title, ensuring a smooth shopping experience. By shopping on Ubuy, you can access various formats, potentially find discounts, and enjoy efficient service.
Customer Reviews & Ratings
-
5 Star
58%
-
4 Star
23%
-
3 Star
12%
-
2 Star
4%
-
1 Star
3%
Review this product
Share your thoughts with other customers
Platform Trust & Buyer Confidence
“The product received very good packaging & safe…Thank You”
“Accurate delivery timing given”
“Not madly expensive like I thought, and much quicker than promised.”
“Never dealt with Ubuy before, but everything worked out great. Seamless cross border purchasing and shipping. Thanks!”
“The process was smooth, with clear communication and timelines. This was my 1st purchase and I am really impressed. I will definitely be coming back.”
Product Price History
Important information
- Limitations : For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions, and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). The recipient is responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Ubuy or its affiliates, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
- Not all the products listed on Ubuy are for sale, as Ubuy is a global search engine. Products are subject to export/trade regulations.
WST 123
Order now and get it around Sunday, July 26
This item is not restrict in my country.(Please click on above link if this item is not restrict in your country, So our team will review and allow.)
QTY:
PCI DSS compliant and ISO 27001:2022 certified, with encrypted payments and full buyer protection on every order.
Features & Benefits
- Learn how the words we choose can change the course of business, politics, and life
- Behind-the-scenes look at how tactical use of words affects what we buy, who we vote for, and what we believe in
- Explains why choosing the right words is essential
- Provides examples of how Fortune 500 companies have grown by using the right words
- Offers tips on how to talk your way out of a traffic ticket or into a raise
Ubuy Assurance
Experience worry-free shopping with 100% original products, PCI DSS-compliant payment security, ISO 27001-certified data protection, the fastest cross-border delivery, free returns *, and secure packaging on every order.








